On 25 May 2018, Europe’s new General Data Protection Regulation (‘GDPR’) comes into force, replacing the 1995 EU Data Protection Directive.

The GDPR ushers in a new era, unifying data protection rules across Europe, strengthening the rights of EU citizens, and placing new obligations on all companies offering goods and services online within Europe or to EU citizens.

Zone Group is committed to complying with the GDPR – ensuring privacy and data protection for all of our players worldwide.

To ensure our compliance with the GDPR, we’ve reviewed our global service offering, regardless of where the services are provided from or to, or which legal entity provided them.

Our objective is to ensure that we have superb and globally aligned data protection and privacy arrangements in place.

We strongly encourage all of our operators, regardless of where they are, to carefully consider the GDPR and how it applies to them, and ensure they are compliant with this new level of data protection ‘best practice’. Full compliance is in the best interest of our players as well as our operators.

Privacy and data protection is only as strong as the weakest link, and it is important across the entire Zone ‘family’ that we are all working together – not just to ‘tick a box’ but to uphold the trust placed in us by laser tag fans worldwide.

As we put the finishing touches on our GDPR readiness, both at the Zone Group headquarters (in Australia) and at ZLTE, we’ll be working with distributors, operators, and service providers to ensure full and timely compliance.

While the GDPR applies across the full Zone Group and all the products and services we supply, the most important element for our operators is our global membership system, Zone Membership.

From our end, we’ve been:

  • working with our service providers, like AWS (which hosts Zone Membership), to ensure their compliance
  • reviewing and updating the security, encryption, privacy, and data management of our systems, websites, databases, and interfaces
  • revising all of our internal policies and procedures to ensure they are current and complete.

In the coming weeks and months, we will make available updated information for our operators about our GDPR compliance, and we’ll continue supporting our operators where they need it to help them with their compliance.